Knowledge Base v4.0 ๐
Extrudify
Master FAQ.
Sync Date: Feb 21, 2026 ๐๏ธ
01 Shipping & Logistics ๐
๐จ๏ธ Usually 2โ4 business days. Festivals or big drops might add 1-2 days. โณ
Fast track! โก 2โ6 business days after dispatch. ๐ฆ
Standard cruise! ๐ 4โ10 business days. ๐๏ธ
Deep reach! ๐ต 5โ12 business days. ๐บ๏ธ
Sent via SMS/Email ๐ฉ the moment it's picked up by the courier! ๐ค
India only! ๐ฎ๐ณ International shipping is not available yet. ๐ซ
Only before dispatch! ๐โโ๏ธ Message WhatsApp or Email ASAP. ๐
Delhivery, Blue Dart, XpressBees, and India Post. ๐ Only the best! โก
Calculated at checkout ๐ based on your PIN code and item weight! โ๏ธ
If confirmed lost by the courier ๐, we reprint or refund immediately! ๐ธ
02 Refunds & Cancellation ๐ธ
No returns for custom/made-to-order items. ๐
โโ๏ธ It's made for you! Final sale. โ
Request cancellation any time BEFORE dispatch! ๐โโ๏ธ Ideally within 180 mins. ๐
Report in 24h! โฐ Need unboxing video ๐น + photos. We reprint for free! ๐ ๏ธ
Approved refunds take 5โ10 business days to reflect in your bank. ๐ฐ
Our mistake! ๐ We'll send the correct one for FREE immediately. โก
Wrong address/No response? ๐ Reshipping charges apply. No refunds here. ๐ซ
If you made a typo โ๏ธ, we can't refund. Double-check before checkout! โ
Subjective claims or "wrong shade" ๐จ don't qualify for returns. ๐
Non-negotiable. ๐ก๏ธ We need solid proof to process any claim! ๐น
Email help@extrudify.in or WhatsApp us immediately! ๐ฑ
03 Product & Tech ๐๏ธ
High-grade PLA, ABS, and Resin! ๐งฑ Durable and premium look. ๐
Layer lines are the DNA of 3D prints! โจ It's a natural trait, not a defect. ๐งฌ
Yes! ๐ Contact for custom STL quotes. We love printing your ideas! ๐ฆพ
Great for display! ๐ Not meant for heavy industrial stress or heat. ๐ฅ๐ซ
PLA softens at 60ยฐC. โ๏ธ Don't leave them in hot cars or near ovens! ๐๐ซ
Yes! ๐ ๏ธ Use fine-grit sandpaper and take it slow for a smooth finish. ๐งฝ
ABS is better for sun. โ๏ธ PLA might warp in direct harsh sunlight over time. ๐ค๏ธ
Surprisingly light! โ๏ธ Most items use 15-20% internal honeycomb infill. ๐
No. ๐ซ 3D prints have tiny gaps where bacteria can grow. Display only! ๐
โโ๏ธ
Yes! ๐ We can scale models up or down based on your requirement. ๐
04 Trust & Privacy ๐
Total security! ๐ก๏ธ Razorpay/Paytm encrypted gateways. No card data stored. ๐ณ
Never. ๐ซ Only shared with couriers to deliver your loot! ๐งก
Just the functional ones! ๐ช To keep your cart saved and site snappy. ๐
Whole site is SSL protected. ๐ Your browsing is private and safe. ๐ค
Yes! ๐ง Email help@extrudify.in to request full data deletion. ๐ฎ
Only if you opt-in! ๐ฉ Unsubscribe link is in every promo mail. ๐ซ
Sent via email for every order! ๐ง Essential for your records. ๐
Only limited staff can see shipping details to pack your order. ๐ฆ
05 Business & Legal โ๏ธ
Yes! ๐ค Discounts for 10+ items. Email contact@extrudify.in ๐
Exclusive jurisdiction of the courts in Chandigarh, India. โ๏ธ
All designs/logos belong to Extrudify 3D. ๐ก๏ธ Don't steal 'em! ๐
Must be 18+ or have parental supervision to order. โ
Yes, for fraud or offensive custom content submissions. ๐
โโ๏ธ
Terms change occasionally. ๐๏ธ Check this page for the latest updates. ๐
Mon-Sat, 10 AM to 6 PM. ๐ Closed on Sundays/Holidays. ๐ด